Sustainable growth and profitability | Strengthen financial Structure | Targets concerning subsidiaries and affiliates |  Financial |  Sable Growth |   Operational Excellence |  Effective Risk Management | Trust | Productivity | Business continuity | Personnel & Progression | Increase employees' Knowledge levels | Increase Employees' | Communication effectiveness and competencies | Broaden strategy - and performance- focused management | Increase use of technology | Increase effectiveness of business processed | Increase effectiveness of risk management practices | Operational Excellence | Stakeholders Maximize customer satisfaction | Offer different solutions capable of addressing different customer | Expectations | Ensure sustainable dividend payment to stakeholders